Considerations Throughout Your Endgame Solutions Journey

Endgame solutions are often complex and challenging projects, and by their very nature, not something that is repeated by many trustee boards. There are many considerations when deciding the best strategy to secure members’ benefits, and our understanding of the intricacies involved in the buyout journey can help to guide you through the process.

Frequently Asked Questions

Before approaching a risk broker, it is important to determine whether buyout followed by scheme wind-up is the best option to meet the objectives of the trustee and sponsor. Other solutions could be up for consideration, including areas such as phased partial buy-ins; pension increase exchange exercises; trivial commutation exercises and the use of master trusts and superfunds etc.

Solutions can certainly be found for small schemes. When the buy-in market is very busy, the number of insurers willing to quote may be limited. In these circumstances making your scheme attractive to the market and being “transaction ready” is key. This is when having the right risk broker for your size of scheme is so important.

It is generally worth performing a benchmarking through a limited tender exercise, even if the conclusion is to use an existing adviser (often connected to your actuarial provider given the size of the project). It is not unusual for the risk broker to be independent of the actuary and having a fresh perspective can add value. Also, depending on the scheme size, having a risk broker who has direct experience with the size or complexity of your scheme can help to engage the right insurer.

As well as fees, we focus on the depth of their resource and experience in the team. Placing a scheme with an insurer inevitably has times when things don’t go quite to plan, so it is important your risk broker can always respond to issues in a timely manner. Being able to demonstrate successful transactions relevant to your scheme and a strong project management approach are also important evaluation criteria.

Our independent project management provides a valuable service by offering unbiased oversight, expert input and a robust project management framework. Because we do not offer other services such as actuarial, risk broking administration, legal or investment consultancy we are able to align with the trustee and oversee the management of the various advisers involved in a buyout project.

For a journey to buyout, we believe the first stage is best managed by the risk broker and we can provide additional governance oversight, and across the buy-in to buyout phase we can help with agreeing a new risk management framework. For run-on and consolidator strategies, we oversee the implementation of new investment governance frameworks and ensure the scheme is in the best possible position for the ultimate end destination. Our support is always tailored to ensure the ideal level of oversight is provided whilst still remaining a cost-effective solution.

Seeing a scheme through to buyout is a complex process and by its very nature, not one that is repeated by many trustee boards. Depending on the experience of the existing trustees, it can be beneficial to appoint an additional independent professional trustee to provide specialist technical knowledge throughout the process in areas including de-risking, member communication, strategic planning, etc. In general, we find that the greatest value is often added by bringing in additional expertise before a buy-in is undertaken and insurer contracts are agreed.

The journey to closure is arguably the most crucial step in the life of a scheme. Whilst it is an attractive proposition to rush a buy-in when the market is right, the journey should ideally be planned over a number of years to reduce the number of bumps in the road. Every scheme is different and will take their own journey to wind-up. Our experience suggests that generally a reasonable timescale from project initiation to completing the wind-up would typically be up to 3 years.

One of the biggest risks is unexpected costs. There are numerous issues that can arise during what is a complex project, all of which cannot only cause significant increases in adviser fees, but can also lead to timescale issues. In the worst case, revised pricing terms may be offered by the insurer that causes an increase in the premium to secure the benefits. In our experience, the best way to minimise these risks is spending time at outset and analysing where issues might arise.

It is not unusual for plans to change, sometimes the position of the Company changes in terms of affordability, sometimes there is a need to adjust timings due to the impact on the Company balance sheet. Last minute changes at the buy-in stage should be avoided as this could jeopardise future relationships with the insurance market. However, work done on scheme data, benefit structures, etc are never wasted and it is not uncommon for the length of time between the buy-in and buyout stage to change from the initial plan.

The main reason we see unexpected costs include: issues arising during the data cleansing period post buy-in; increased adviser, provider, and administration fees due to a delay in finalising the buyout; and increased cost of trustee insurance or inadequate/complex covenants with the scheme sponsor.

Our extensive industry knowledge means that we have instant access to comparable fees and we can provide a high-level benchmark on reasonability of fees. We have a bespoke budget monitoring system designed to provide monthly updates and forecast across scheme years as an annual budget has limited value for reporting a project of this nature.

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Diversity, Equity and Inclusion

Everyone has different needs, and we support this balance offering true flexibility in how our people manage their time and fully support part time working and a family friendly approach.

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Communication

We believe in clear and transparent communication and create regular opportunities for internal communication. Our regular business updates and opportunities to input into the business ensures everyone feels part of the team and on the same page at Pi, ensuring our hybrid working model is effective regardless of where you are based.

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Development

Nurturing every Pi Person is important to us and we want to ensure everyone has the opportunity for continued professional development by providing the space to do this alongside client commitments. Everyone has an individual Personal Development Plan catered to them, whether they are on the start of their journey with Pi or those looking at ways to transition into the next stage of their careers.

Everyone has the opportunity for a regular development and progression review and everyone has ownership over their own development with input and guidance of senior member of the team where required.

We provide regular opportunities to share knowledge amongst our teams through Lunch Time Learn in sessions and actively encourage involvement and participation into this.

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Culture

We are an open, friendly and supportive team who thrive in a flexible and autonomous environment. Our people are trusted to get on with things, adding value and individual contribution, whilst maintaining a good work life balance and ideally having fun along the way.

We want to ensure we cultivate our special culture and our focus is to maintain our exceptional engagement levels. We are proud to have been awarded the Sunday Times Best Place to Work for small businesses in 2023 and 2024, and also in 2025 after moving to the medium-sized business category.

Employee Owned

Employee Owned

Our employee ownership structure is central to our philosophy of making sure every Pi Person is part of our success story, contributing to how we run the business, and sharing in the profits. We know that being successful is not just down to numbers, it’s about our people who all contribute in their unique way to our success and creating a working environment where everyone has a voice.

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our team

Amanda Burden

Director and Governance Specialist

Amanda is a Board Director of Pi Partnership Group and leads the development of Pi’s services. She works closely with clients, the Pi team and professional advisers to ensure all of Pi’s services meet the changing needs of the pension market and deliver clear value to Pi’s clients.

Amanda has over twenty-five years’ experience in the pensions industry and, as well as ensuring Pi’s services continue to meet the needs of our clients in a rapidly changing pension landscape, is also a member of Pi’s Executive Management Team. She provides specialist project management for clients on a range of services, including adviser selection and review, trustee board assessment and governance design.

As well as being a Fellow of the Pensions Management Institute (PMI) and Chair of the PMI London Group, Amanda holds PMI certificates in Pensions Automatic Enrolment and DC Governance, was a past Prince2 practitioner and is a Certified Risk Management Practitioner.

What do you most enjoy about your role:  Successfully delivering complex projects and creating a happy team environment.

Interests outside work: Travel, theatre and as part of Abundance London helping create beautiful spaces in urban settings.

Top achievement to date: Competing in the 2005/06 Round the World Clipper race.