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Laura Johns, Scheme secretary at Pi Partnership Group

What Do You Enjoy Most About Your Role

Working within a highly experienced team, forming long-term relationships with clients/advisers, and helping to improve understanding about pensions.

Interests Outside of Work

Travelling, live music, going to the theatre and keeping fit through various sporting challenges. Also as a qualified reflexologist, I so practice on friends and family when time permits!

Top Achievement To Date

Personally, climbing Mount Snowdon with my sister-in-law in 2024. Professionally, achieving an average score of 9.2 out of 10 from c2,500 members for pension essential training.

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Laura Johns, Scheme secretary at Pi Partnership Group

Laura Johns

Governance Consultant and Scheme Secretary

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Laura has extensive knowledge of occupational pension schemes with over twenty years’ experience in the pensions industry, initially as a pension consultant supporting a range of trustee boards with DB and DC schemes of varying sizes and industries. She then moved in-house to BAE Systems and was a key member of the pension team for over eleven years, prior to joining Pi Partnership in February 2025.

Laura has been involved in a wide range of projects including PPF levy work, GMP rectification exercises, liability reduction exercises, mergers, transfers (trust-based DC to a master trust arrangement) and administration transitions. In her later years at BAE Systems as Head of Member Services, Laura successfully built and managed a team responsible for all things member related. She chaired the DC Master Trust oversight committee, delivered member engagement programmes, 1-2-1 workshops and provided operational support to the corporate.

Laura’s current focus is delivering full trustee secretariat and Pension Manager services, working both in outsourced roles and in close partnership with in-house pensions teams. She brings extensive experience to governance projects, including operational structure reviews, trustee board effectiveness reviews, and Member-Nominated Director selection exercises. Laura has a strong professional network and up-to-date knowledge of advisers, market propositions, and regulatory and legislative change across the pensions landscape. She is passionate about clear, effective member engagement and communications.

With a background that combines third-party consultancy and in-house pension team experience, Laura has first-hand insight into issues that clients may face, exposure to a range of stakeholders and importantly what best practice and good governance looks like. She can challenge advisers constructively and work through issues in a solution focussed way.

Laura is an Associate of the Pensions Management Institute (PMI) and has a degree in Business Management. She sits on PASA’s Member Communications & Engagement Working Group and PMI’s Policy & Public Affairs Working Group.

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Diversity

Diversity, Equity and Inclusion

Everyone has different needs, and we support this balance offering true flexibility in how our people manage their time and fully support part time working and a family friendly approach.

Communication

Communication

We believe in clear and transparent communication and create regular opportunities for internal communication. Our regular business updates and opportunities to input into the business ensures everyone feels part of the team and on the same page at Pi, ensuring our hybrid working model is effective regardless of where you are based.

Development

Development

Nurturing every Pi Person is important to us and we want to ensure everyone has the opportunity for continued professional development by providing the space to do this alongside client commitments. Everyone has an individual Personal Development Plan catered to them, whether they are on the start of their journey with Pi or those looking at ways to transition into the next stage of their careers.

Everyone has the opportunity for a regular development and progression review and everyone has ownership over their own development with input and guidance of senior member of the team where required.

We provide regular opportunities to share knowledge amongst our teams through Lunch Time Learn in sessions and actively encourage involvement and participation into this.

Culture

Culture

We are an open, friendly and supportive team who thrive in a flexible and autonomous environment. Our people are trusted to get on with things, adding value and individual contribution, whilst maintaining a good work life balance and ideally having fun along the way.

We want to ensure we cultivate our special culture and our focus is to maintain our exceptional engagement levels. We are proud to have been awarded the Sunday Times Best Place to Work for small businesses in 2023 and 2024, and also in 2025 after moving to the medium-sized business category.

Employee Owned

Employee Owned

Our employee ownership structure is central to our philosophy of making sure every Pi Person is part of our success story, contributing to how we run the business, and sharing in the profits. We know that being successful is not just down to numbers, it’s about our people who all contribute in their unique way to our success and creating a working environment where everyone has a voice.

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Visit Us

2nd Floor Tuition House, 27-37 St. George’s Road, Wimbledon, London, SW19 4EU

Email Us

enquiries@pipg.co.uk

Call Us

020 8879 6500

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our team

Amanda Burden

Director and Governance Specialist

Amanda is a Board Director of Pi Partnership Group and leads the development of Pi’s services. She works closely with clients, the Pi team and professional advisers to ensure all of Pi’s services meet the changing needs of the pension market and deliver clear value to Pi’s clients.

Amanda has over twenty-five years’ experience in the pensions industry and, as well as ensuring Pi’s services continue to meet the needs of our clients in a rapidly changing pension landscape, is also a member of Pi’s Executive Management Team. She provides specialist project management for clients on a range of services, including adviser selection and review, trustee board assessment and governance design.

As well as being a Fellow of the Pensions Management Institute (PMI) and Chair of the PMI London Group, Amanda holds PMI certificates in Pensions Automatic Enrolment and DC Governance, was a past Prince2 practitioner and is a Certified Risk Management Practitioner.

What do you most enjoy about your role:  Successfully delivering complex projects and creating a happy team environment.

Interests outside work: Travel, theatre and as part of Abundance London helping create beautiful spaces in urban settings.

Top achievement to date: Competing in the 2005/06 Round the World Clipper race.