What Do You Enjoy Most About Your Role
My interactions with the people with whom I work – my colleagues, my clients and fellow professionals in the industry. These interactions have made my career enjoyable combined with the knowledge that, we make a difference to so many people’s retirements.
Interests Outside of Work
A member of a Social Outdoor Fitness Training group I also have a new found love of hiking.
Top Achievement To Date
Trekking in Nepal in 2022.
Lisa Riordan
Head of Trustee Executive Services
Lisa leads Pi’s Trustee Executive Services team, delivering high-quality secretariat and governance services to a wide range of occupational pension schemes. With over 35 years of experience in the pensions industry, Lisa brings a deep and practical understanding of scheme operations, trustee board needs, and regulatory expectations. Her career began in pensions administration, where she developed a strong technical foundation. She has since specialised in governance consultancy for the past 28 years, including six years as a pension’s communication consultant supporting member engagement strategies.
In her leadership role, Lisa is responsible for the delivery of tailored support services that help trustees meet their legal and regulatory obligations efficiently and effectively. She also acts as an independent scheme secretary to a small portfolio of clients, where she is recognised as a trusted and valued member of the Trustee board, known for her clear advice and calm, solutions-focused approach.
Lisa has considerable experience managing and delivering complex governance projects, including operational effectiveness reviews, adviser procurement exercises, and the development of governance frameworks. She is also responsible for leading Pi’s adviser research processes, ensuring clients benefit from a structured and independent third-party evaluation approach. Her role includes regular engagement with senior leadership across the industry, keeping Pi closely aligned with evolving governance standards and best practice.
As a member of Pi’s Executive Management Team, Lisa plays an integral role in shaping the firm’s strategic direction and long-term business model. Her current focus includes supporting schemes through the complex transition from buy-in to buy-out and to wind-up, ensuring strong member service delivery is maintained throughout.
Lisa’s professionalism, deep sector expertise, and commitment to high governance standards are central to Pi’s reputation as a trusted provider of executive support services.
