
What Do You Enjoy Most About Your Role
The opportunity it offers to work with different people and different situations as well as being part of a close-knit team.
Interests Outside of Work
Supporting a failing rugby team (England) as well as an up and down cricket team (also England). Plus wandering around garden centres with my better half.
Top Achievement To Date
Having worked in pensions for over 25 years, it would have to be keeping my sanity!

Rob Durbin
Scheme Secretary and Knowledge Lead
Rob is an experienced pensions professional specialising in scheme secretarial, governance, and management services for trustees and sponsors. Rob combines technical expertise with practical insight and as such is Pi’s internal Technical Knowledge Lead supporting colleagues in relation to the ever evolving legislative and regulatory landscape.
With a background spanning both in-house and advisory roles, he has supported schemes from 25 to 120,000 members across the UK and Ireland, working with leading organisations in financial services, retail, and hospitality. As Pension Manager for a major UK business, Rob oversaw adviser relationships, navigated complex corporate restructurings, and developed clear, effective communications for employees. He also advised senior executives and high-net-worth individuals on technical pension matters, including Annual Allowance and Fixed Protection rules.
Rob currently provides secretariat and governance support to a range of clients including a large UK Master Trust, a multinational institutional investment manager and a healthcare, fitness, and wellbeing charity. Rob has also played a key role in multiple buy-in and buy-out transactions, guiding projects from planning through to completion. He is highly experienced in running procurement exercises, from reviewing scheme administrators, actuaries, auditors, investment managers, and legal advisers to managing seamless transitions between providers.
Recent projects include designing and leading a Trustee Board effectiveness review for a regulatory body, recovering missing historic scheme documentation, and supporting the consolidation of multiple pension arrangements into a Master Trust. He has extensive experience in complaints management and has previously volunteered his expertise to the Pensions Ombudsman as part of the Early Resolution Service which seeks to resolve complaints without the need for a formal determination.
He holds the Pensions Management Institute Diploma in International Employee Benefits and the Diploma in Retirement Provision.
